Staff Training and Protocol – Our staff members have been briefed about the nature and severity of COVID-19 and related viruses to ensure the safety of themselves and our guests.
Signage and Information – Clear signage or other forms of information are present to educate and inform guests about our health and safety protocols.
PPE (Personal protective equipment) – The use of Personal protective equipment (PPE) is mandatory at our premises. This may include the use of face masks, face shields and gloves.
Cleaning and disinfecting procedures – We use cleaning products and protocols which are effective against viruses in all areas accessible to staff and guests. This applies to all areas including guest rooms, public areas, dining areas and staff quarters.
Check-in Procedure – Our check-in procedure may include specific health and safety protocols such as completing a health questionnaire, having temperature taken and sanitising of hands.
Vehicles and Shuttles – Our vehicles are sanitised on a regular basis. We may limit the number of passengers per journey and require the use of PPE by all passengers during transfers.